subMatrix LLC
Email: cashtrevor@msn.com
Shipping Times
After ordering we will try to ship your item as soon as possible – but there may be delays in shipping do to stock amount and the number of units we have batched to go out the door.
Returns and Refunds
Our refund and returns policy lasts 30 days after the product is delivered. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If the Item becomes faulty before 1 years time it is eligible for a replacement or refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to the above contact address.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact us at {email} for questions related to refunds and returns.